cdn77's Privacy Policy

1 Introduction and Applicability

cdn77 ("we", "us", or "the platform") provides a trusted online gaming service for players in Bangladesh. This privacy policy explains how your personal information is collected, used, stored, and protected when you visit and use the cdn77 website cdn77.cam.

This policy applies to the following individuals:

• All visitors who use the cdn77 website or app
• Active players with registered accounts
• Users who receive support via our live chat or email
• Anyone accessing cdn77's services from any device

If you do not agree with any terms of this policy, please refrain from using our platform and contact our 24/7 live chat support team for any questions.

2 Information We Collect

cdn77 collects only the information necessary to provide services, ensure security, and meet legal obligations. We collect the following types of information:

2.1 Registration and Identity Information

• Full name and date of birth (age verification — for users 21 and over only)
• Email address and contact information
• Username and password (stored in encrypted form)
• National ID or passport number (for KYC verification)

2.2 Financial and Payment Information

• bKash, Nagad, Rocket, or bank transfer account details (for transaction verification)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Technical and Device Information

• IP address and geographic location
• Browser type, version, and operating system
• Device identifier (Device ID)
• Cookies and session data
• Page visit history and duration

2.4 Gaming Activity Information

• Play history and betting details
• Bonus usage and wagering progress
• VIP level and rewards data
• Live chat conversation records

3 Purpose of Data Use

cdn77 uses your information only for the following legitimate purposes:

3.1 Service Operations

Your information is used to create, manage, and verify your account; process deposits and withdrawals; activate bonuses and promotions; and manage the VIP program.

3.2 Security and Fraud Prevention

Information is analysed to detect unauthorised access, monitor suspicious activity, and prevent money laundering. This is essential for protecting your account and funds.

3.3 Legal Compliance

Certain information is stored and verified to comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) guidelines as required by applicable law.

3.4 Customer Support

Previous communication history is retained to resolve your issues quickly and provide an improved support experience.

3.5 Platform Development

Statistical data is used to analyse user experience and improve service quality, develop new features, and identify technical issues.

4 Cookies and Tracking Technology

cdn77 uses cookies to keep the website running smoothly. Cookies are small text files stored on your device.

4.1 Essential Cookies

These cookies are essential for the core functions of the website — maintaining login sessions, verifying security tokens, and storing cart and form data. They cannot be disabled.

4.2 Analytics Cookies

Anonymous data is collected to analyse user behaviour and improve service quality. These cookies can be disabled through your browser settings.

4.3 Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling certain essential cookies may prevent cdn77's services from working correctly.

5 Data Sharing and Third Parties

cdn77 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, and bank transfer facilitators — only the information necessary to complete transactions
• Identity verification services: Authorised third-party verifiers to complete the KYC process
• Technology infrastructure providers: Contracted partners for secure server operation and data storage
• Legal authorities: In cases of court orders, lawful requests from investigating agencies, or compliance with applicable law

Before sharing information with any third party, a strict confidentiality agreement is signed with them and they are required to maintain data protection standards equivalent to those of cdn77.

6 Data Storage and Security

cdn77 uses the highest industry-standard technology to protect your information:

6.1 Encryption Technology

All data transfers are secured through SSL/TLS encryption. Passwords and financial information are stored using advanced hashing algorithms so that no one can read them.

6.2 Access Controls

Access to your information is restricted to authorised cdn77 staff only. Every access is recorded and regular security audits are conducted.

6.3 Data Retention Period

Information for active accounts is retained for the entire duration of account operation. After an account is closed, certain information is kept for a defined period to meet legal obligations, then securely deleted.

6.4 Response to Security Breaches

If a data breach occurs, cdn77 will notify affected users by email as quickly as possible and take immediate steps to resolve the issue.

7 Your Rights and Options

As a user of the cdn77 platform, you have the following rights:

7.1 Right to Access

You can contact us at any time to find out what information cdn77 holds about you and how it is being used.

7.2 Right to Correction

If your account contains incorrect or outdated information, you can request that it be corrected. We will make the necessary changes within a reasonable time.

7.3 Right to Deletion

You may request deletion of your account or specific information. However, certain information may need to be retained for a defined period due to legal obligations.

7.4 Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications from cdn77, you can unsubscribe through your account settings or by informing our support team. Important service-related notifications will continue to be sent.

7.5 Right to Data Portability

You can receive a copy of your personal information in a structured digital format. Contact our support team to make this request.

8 Protection of Minors

cdn77 is for users aged 21 and over only — this is one of our core policies. We do not knowingly collect any information from minors.

Age is verified at registration and identity is confirmed through the KYC process. If we learn that a minor has opened an account, that account will be closed immediately and all associated information will be deleted.

We urge parents and guardians to ensure that their underage children are not able to use cdn77 or similar online gaming platforms.

9 International Data Transfers

cdn77's server infrastructure may be located in various countries. When your information is transferred outside Bangladesh, we ensure that the relevant country or service provider maintains protection at least equivalent to this privacy policy.

All international data transfers are conducted through SSL encryption and other protective measures. Contracted partners are required to maintain cdn77's data protection standards.

10 Policy Changes and Updates

cdn77 reserves the right to update this privacy policy from time to time. Changes may occur due to amendments in applicable law, the launch of new services, or improvements to security measures.

For significant changes, we will:

• Post a notice in a prominent location on the website
• Notify registered users by email
• Record the date of the change on this page

Continuing to use cdn77 after a policy change means you are considered to have accepted the updated policy. We recommend visiting this page regularly.

11 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact us through any of the following ways:

• 24/7 Live Chat: Chat directly in Bengali on the website — for the fastest support
• Email: [email protected] — for written requests related to data protection

Our support team is active seven days a week, twenty-four hours a day according to Bangladesh Standard Time (BST, UTC+6) and is committed to resolving any privacy-related requests as quickly as possible.